FAQ'S (Frequently Asked Questions)

Q. Do you offer accommodation?
A. Castle Zaman is a day use facility (Restaurant, Bar, Pool and Gift Shop) we do not have any rooms for rent.

Q. What type of cuisine do you serve?
A. Castle Zaman is a slow food restaurant and the best way to describe our food is “Castle Cuisine” It is a collaboration of lavish local cuisine and ancient methods of food preparation.

Q. Do you offer vegetarian dishes? And can you accommodate people with food allergies?
A. Castle Zaman specializes in meat and seafood dishes, although we can make special provisions for people with food allergies. As for vegetarians, we do not have vegetarian options on our menu, but if you are eating with a group we can arrange a vegetarian dish.

Q. What does Slow Food Mean?
A. “Slow Food” means that our dishes are cooked on low temperatures for long periods of time, making our food tender and full of flavor. It does take time for this to be achieved. We require three and a half hours to prepare all of our meat dishes (lamb, beef, veal and turkey) also beef requires three people eating. One and a half hours for seafood and one hour for fish. If you would like lunch/dinner at a specific time just call ahead and the food will be ready to serve at the time you requested. Or spend this time enjoying our bar, pool or have a massage*, plus you can always take a walk on our private beach (you will need to bring your own snorkeling/diving equipment).

Q. Do you offer transportation?
A. Yes, just call us ahead of time and let us know where and when you would like to be picked up along with your details (hotel, room number, ect.). We will then arrange a taxi for you.

Q. How much does it cost to rent the Castle for and Exclusive Event? How many hours does this include?
A. We do rent the Castle for exclusive Events/Parties the price includes a six-hour period for where we shut down the castle to outside guests. You will have full use of all are amenities. Please email info@castlezaman.com or call 0020-693501234 or 0020-122140591 for more information and a price quote.

Q. What is the Treasure Dungeon?
A. Our Treasure Dungeon is one of the Castle's many interesting features, located beneath the main building there are handmade products and crafts from different areas of Egypt . The items represent the Egyptian/Bedouin culture and you will not find them often in tourist gift shops.

Q. What is the Treasure Dungeon?
A. Twice a year an event takes place in the underground treasure room. Here beam of light travels through a small opening within the mountain and with the help of a glass lens lights a candle deep within the dungeon. This is reminiscent of the phenomenon at Abu Simbel (Ramses the Great's Temple).  

* The candle lights on the 22 nd of April and the 22 nd of August.

Q. Do you accept Credit Cards?
A Yes, we do accept Visa and MasterCard.

Q. Can a Car/Bus drive all the way up to the Castle?
A. Yes, the road goes all the way up to the Castle.

Q. Does Castle Zaman have an Internet connection?
A. Yes, Castle Zaman has wireless Internet access free to guests, but you need to bring your own laptop.

Q. Does you allow children at the Castle?
A. Castle Zaman is not child friendly. Your children will be your complete responsibility and no child under six will be allowed in and around the pool. Children above six will be fully charged and those under sixteen will have to leave after dark. The Castle management reserves the right not to allow children in if we feel there are too many to the number of accompanied adult. If you insist on bringing your children they will be fully under you care for the length of you stay. Management has the right to ask you to leave if we feel that you are not abiding by these rules or that your children are causing a disturbance.

Q. What time do you open?
A. Castle Zaman opens daily at 11am, 365 days a year.

Q. Do you charge an entrance fee?
A. No, however we charge a 50LE (plus taxes) per person minimum charge. The minimum charge is paid at the gate and we deduct it from you bill at the end of you stay.

Q What are the taxes?
A. We charge a 12% service charge along with 10% sales tax.

Q. Can we come in only to take pictures and look around?
A. Yes, after paying your minimum charge.

  If you have any further questions please don't hesitate to ask. Forward all of your questions to info@castlezaman.com or call 0020-693501234 or 0020-122140591 and we will be happy to assist you.

Hope to see you soon

The Castle Management

*The massage service will be resuming soon.

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