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FAQ'S
(Frequently Asked Questions)
Q. Do
you offer accommodation?
A. Castle Zaman is a day use facility (Restaurant, Treasure Dungeon) we do not have any rooms for
rent.
Q.
What is the Treasure Dungeon?
A. Our Treasure Dungeon is one of the Castle's many
interesting features, located beneath the main building there are handmade
products and crafts from different areas of Egypt . The items represent the Egyptian/Bedouin culture and
you will not find them in tourist gift shops.
Q.
What is the story of the candle in the Treasure Dungeon
A.
Twice a year an event takes place in the underground treasure room. Here beam of light travels through a small opening
within the mountain and with the help of a glass lens lights a candle deep
within the dungeon. This is reminiscent of the phenomenon at Abu Simbel
(Ramses the Great's Temple).
* The candle lights
on the 22 nd of April and the 22 nd of August.
Q. What type of cuisine do you serve?
A. Castle Zaman is a slow
food restaurant and the best way to describe our food is “Castle Cuisine”
It is a collaboration of lavish local cuisine and ancient methods of food
preparation.
Q. Do you offer vegetarian dishes? And can you
accommodate people with food allergies?
A. Castle Zaman
specializes in meat and seafood dishes, although we can make special
provisions for people with food allergies. As for vegetarians, we do not
have vegetarian options on our menu, but if you are eating with a group we
can arrange a vegetarian dish.
Q. What does Slow Food Mean?
A. “Slow Food” means that our dishes are cooked on
low temperatures for long periods of time, making our food tender and full
of flavor. It does take time for this to be achieved. We require three and
a half hours to prepare all of our meat dishes
(lamb, beef, veal and turkey) also beef requires three people eating. One
and a half hours for seafood and one hour for fish. If you would like
lunch/dinner at a specific time just call ahead and the food will be ready
to serve at the time you requested. Or spend this time enjoying our bar,
pool or have a massage*, plus you can always take a walk on our private
beach (you will need to bring your own snorkeling/diving equipment).
Q. Do you offer transportation?
A. Yes, just call us ahead of time and let us
know where and when you would like to be picked up along with your details
(hotel, room number, ect.). We will then arrange
a taxi for you.
Q. Do you accept Credit Cards?
A Yes, we do accept Visa and MasterCard.
Q. Can a Car/Bus drive all the way
up to the Castle?
A. Yes, the road goes all the way up to the Castle.
 Q. Does Castle Zaman have
an Internet connection?
A. Yes, Castle Zaman has wireless Internet
access free to guests, but you need to bring your own laptop.
Q.
Does you
allow children at the Castle?
A. Castle Zaman is not child friendly. Your
children will be your complete responsibility and no child under six will
be allowed in and around the pool. Children above six will be fully charged
and those under sixteen will have to leave after dark. The Castle
management reserves the right not to allow children in if we feel there are
too many to the number of accompanied adult. If you insist on bringing your
children they will be fully under you care for the length of you stay.
Management has the right to ask you to leave if we feel that you are not
abiding by these rules or that your children are causing a disturbance.
Q. What time
do you open?
A. Castle Zaman opens daily at 12am, 365 days
a year.
Q. Do you
charge an entrance fee?
A. No, however we charge a 150LE per person minimum charge. The
minimum charge is paid at the gate and we deduct it from your bill at the
end of your stay.
Q. Can we come
in only to take pictures and look around?
A. Yes, after paying your minimum charge.
If you have
any further questions please don't hesitate to ask. Forward all of your
questions to info@castlezaman.com or
call 0020-693501234 or 002-0128
2140 591 and we will be happy
to assist you.
Hope to
see you soon
The Castle Management
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